PAYMENTS & SHIPPING

PAYMENT OPTIONS

  • Each and every transaction is processed in US Dollars($)
  • We accept Visa, MasterCard, American Express and Discover credit cards, and PayPal payments as well. After the order gets confirmed, the charging would be done.
  • You can use only one gift coupon (purchase discount offers from SoFussy) per order.
  • For a single order, you can use as many gift cards as you like
  • All promotional discount codes, gift coupons, and gift cards are available for one-time use only and may not be transferred, re-issued, or exchanged for cash, unless explicitly specified
  • Each and everypromotional discount codes, gift coupons, and gift cards are available for one-time use only. It may not be transferred, re-issued, or exchanged for cash, unless specified.

 

Where we deliver

Our products are shipped only to physical shipping addresses that lies within the contiguous United States and Canada. For P.O. boxes, APO / FPO addresses, or international locations beyond the US and Canada, shipping is not done.

How we deliver

  • For multiple locations, the orders may not be shipped.
  • Before placing an order, the request for shipping address changes can be made. After the order gets shipped, the address cannot be changed, cancelled, or diverted to a different shipping address.
  • A maximum of three attempts will be made to deliver your package by the shipping courier. In case you are not available to receive the package, the courier guy will ask you to contact them to arrange a delivery of your package for a time when you’ll be present to receive it.
  • As soon as we receive a notification of successful order delivery from our courier, a delivery confirmation email will reach your inbox.
  • For lost packages: In case, the package has not been received from your end after receiving a delivery confirmation email from us, feel free to contact us within 3 business days from the date you receive the delivery confirmation email. SoFussy won’t be responsible for the cost or replacement of lost package or misplaced packages if notified later than the time frame mentioned above.

When we deliver

  • It will take 10-14 calendar days from the date of order confirmation for non-embroidered products to reach you. Although it takes 12 days for the products to be delivered, but occasional delays in the international shipping process might take place.
  • It will take around three weeks (18 calendar days) for embroidered products and wedding dresses to reach you.

SHIPPING COSTS: The US and Canada

Before being ready to be shipped all SoFussy products are custom-made by hand at our production facility in India. Since the production and storing of products is not made in advance, that might result in additional customs or duty fees associated with your order beyond the actual shipping cost for your items.

 

The shipping and handling fees is charged based on the total original value of items in your order (before any applied discounts or coupons) as explained in the chart below:

Your order’s value

      Our shipping fee

$0 - $49.99

      $9.00

$50 - $74.99

      $9.95

$75 - $99.99

      $11.95

$100 - $124.99

      $12.95

$125 - $149.99

      $14.95

$150 - $199.99

      $16.95

$200 and up

      $24.95

US Customs Fees

The personal purchase over $200 in a single day is incurred by US Customs duties. We absorb this fee for our loyal customers with orders shipped to US. But if you still face any demand to make payment for of these duties from our courier, feel free to contact us by email (customerchampion@SoFussy.com) or call us toll-free at 1 (855) ESH AKTI (374 2584) and you will be reimbursed.

Canadian Customs Fees

These are the following additional charges for commercial shipping fees for delivery to Canada. Have a look:

  • Customs and duties:Typically 17% or 18% of the order value
  • PST/GST or HST:Usually about 12% to 13%; it may be higher or lower based on your province
  • Courier’s Processing Fee – WAIVED:$8.33. SoFussy will pay this fee for you when you order

You agree to pay the above duties and taxes levied by the Canadian government if you place an order on SoFussy for delivery to Canada, except where fees are noted as waived. As a part of your order, you’ll be charged for these fees and they’ll be displayed on your invoice. Then SoFussy will pay all customs and duties fee and taxes on your behalf to Canadian customs via our shipping courier. It will ensure a smooth delivery process and before you receive the order, you don’t have to pay these fees.

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